Privacy & Cookies.

Who we are

Alves & Ramos Cleaning Company ("we", "us") is the data controller for the personal information collected through this website. You can reach us at info@alvesramoscleaning.com or on 07768 476595.

What we collect

When you request a quote we collect your name, phone number, address, property details and any specific requirements you share with us. We only use this information to prepare your quote and arrange the clean.

How we use your data

• To respond to enquiries and provide quotes.
• To schedule and deliver cleaning services.
• To keep records required for tax and accounting.

We never sell your data and we don't share it with third parties for marketing.

Legal basis

We process your information under the UK GDPR on the basis of taking steps at your request before entering into a contract, performing that contract, and our legitimate interest in running our business.

How long we keep it

Quote requests are kept for up to 12 months. Records relating to completed work are kept for up to 6 years to meet UK tax requirements.

Your rights

You have the right to access, correct, or request deletion of your personal data, and to object to or restrict how we use it. To exercise any of these rights, email us at info@alvesramoscleaning.com. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Cookies are small text files stored in your browser. We use:

• Essential cookies — required to remember your cookie preferences and make the site work.
• Analytics cookies (optional) — only set if you accept, to help us understand which pages are useful.

You can change your choice at any time by clearing this site's storage in your browser settings.

Security

We take reasonable technical and organisational measures to protect your information. Quote details are sent securely to our business inbox.

Changes

We may update this policy from time to time. The latest version will always be available on this page.